FAQ

STI RELATED QUESTIONS

What is an STI?

STD stands for Sexually Transmitted Disease. These diseases are sometimes known as Sexually Transmitted Infections (STIs). An STI is any infection that is passed by body fluids during vaginal, anal or oral sex. These fluids include semen (cum), vaginal fluids (the wetness in the vagina) and blood. A latex condom acts as a barrier to prevent these fluids from being exchanged. But, an STI can also be spread by contact with the skin of the genital or anal area if infection is present. It can also be spread by contact inside of the mouth.

Am I at risk for STIs?

Yes, if you are sexually active, even in a long-term, monogamous relationship, you could be at risk for STIs. Remember, when you have sex with someone, you are exposed to everyone they have had sex with before you.

What can I do to protect myself from STIs?

The only way to be 100% safe from STIs and HIV/AIDS is to avoid all sexual activities. If you are going to have sex, the correct and consistent use of latex condoms can help protect you from many STIs, including HIV/AIDS. Latex condoms also help reduce the risk of unplanned pregnancy. You can’t tell if someone is infected just by looking at them. Your partner may have an STD and not even know it. Using condoms is the best way to protect yourself and your partner.

Do latex condoms work to protect me from STIs and pregnancy?

YES. Latex condoms block the smallest organisms and even large particles like sperm. They help to prevent most major STIs. A few STIs, such as herpes, human papillomavirus (HPV), and syphilis, can sometimes infect places on the body not protected by condoms. If you or your partner notice sores in the genital area, you should not have sex. Call your doctor or health care provider for an exam immediately.


CONDOMS RELATED QUESTIONS

How should I store my Raw condoms?

Keep your condoms in a cool, dry place. Storing them near heat (in your glove compartment) can cause them to become brittle or gummy and not be any good to use.

Is it okay to store my Raw condoms in my wallet?

To protect condoms from being damaged, it is best not to store them in your wallet. We suggest storing it in the Raw condoms cases in a cool dry place.

How to put my Raw condoms?

Instructions of use

Can Raw condoms be used with massage oil, baby oil, petroleum jelly, etc.?

Please don’t. Only water or silicone-based personal lubricants should be used with Raw condoms. Oil can destroy the condom.

Are thinner condoms are more likely to break?

The thickness of the condom doesn't necessarily correspond to safety.

Do I need to use a condom for anal sex?

You should use a condom for every sex act, including anal sex. The skin in the anal passage is very fragile and can tear. STIs can be easily spread through anal sex. In fact, anal sex is the riskiest form of sex for getting HIV/AIDS. Condoms can protect you during anal sex. For anal sex in particular, we recommend the application of additional water-based or silicone-based lubricants to the outside of the condom to help reduce the risk of breakage or slippage of the condom.

Do I need to use a condom for oral sex?

You should use a condom for every sex act, including oral sex. Many people mistakenly believe oral sex is a way to practice safe sex, but it’s not. STIs can be spread during oral sex. To be safe, you should use a condom if the penis is going to touch the mouth. If your mouth touches the outside or inside of your partner’s vagina (cunnilingus) or anus (anilingus), you can reduce your risk of getting an STI by placing a barrier (sometimes called a "Dental Dam") over the vagina or anus.

Is it safe to use condoms underwater or in a shower?

It is as safe and effective in the water as in more conventional situations. The salt in seawater would not have adverse effects on condom materials, but there is a strong possibility that the chemicals used in swimming pools (chlorine and ozone, for example) would. The presence of bath oils or other substances in the water or applied in the shower may harm a latex condom.

The risk of slippage, for example, might increase when used in such circumstances.

However, there has been no research into the performance of condoms when they are used in or underwater.

How can I tell if a condom is damaged?

Damaged packaging is one way to tell. Another is to look at the condom and feel it before you put it on. You can also check it when it is on the erect penis. A condom that sticks to itself, is gummy or brittle, isn’t the same color all over, or has tears or holes shouldn’t be used. Unrolling the condom or filling it with air or water to check it can also damage the condom.

Why Raw condoms?

Try it and you tell us!

What is the shelf life of Raw condoms?

All quality condoms should have an expiration date. Raw condoms have the lot number and expiration date printed on the back of the foil package for easy identification, as well as on the metal case back label.


PAYMENTS

How do I pay for my Raw condoms?

In any of the following ways:

Card

We accept credit and debit cards from Visa, Visa Electron and MasterCard. The payment will be made through the 100% secure payment gateway that BANKIA makes available to us with the new virtual store system.

In case you cannot make the payment by credit card, it can be for different reasons. Check if it is any of the ones that we detail:

- The expiration date of your card

- The introduction of all the numbers on your card, and without errors

- You may have missed your spending limit; you should check that with your bank.

PayPal

Through this system, PayPal's payment platform will be opened, and from that moment, the payment of our products will be governed by the specific conditions that the PayPal platform makes available to you.



SSL Encryption

As a general rule regarding the payment system, it is possible to say that all areas related to the process of order completion and MY ACCOUNT are secured through the SSL protocol, which protects against unauthorised access. The URL in your browser's address line that starts with https: // indicates that it is in a secure area.




RETURNS

What is the Raw condoms return policy?

We, as products related to personal care, health and hygiene, are products that by their nature cannot be returned.



ORDERING & DELIVERING

Where does Raw condoms deliver to?

We deliver to all of the Spain and Portugal addresses (at the moment!).

How much does delivering cost?

Our standard delivery price is a fixed fee of 2.5 euros. We offer FREE shipping for purchases above 20 euros.

How long will it take for my order to arrive?

Our delivery time is carefully controlled to deliver within 24 hours.

These 24 hours stop counting on weekends or federal holidays ( and fridays from 5pm on are considered as weekend ! )

What carrier does Raw condoms use?

We exclusively use MRW to deliver Raw condoms.

How do I track my Raw condoms?

Simply click on the link http://www.mrw.es and type in the tracking number that was sent to you by message.

MRW, our delivery partner, has a system of tracking and traceability of your order.


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